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- Coca-Cola
Major beverage company Web site.
- Pepsi
Major beverage company Web site.
- Toyota
Major auto manufacturer Web site.
- Quaker Oats
Major food products manufacturer.
- ACLU
Non-profit organization's Web site utilizing information dissemination, fund-raising, and a two-way contact channel.
- Amnesty International
Utilizing an international community approach to its Web site.
- United Nations
Utilizing an international community approach to its Web site.
- MoMa
One of the first museums in the world to use the Web to help introduce interested visitors to its collections, creating congruence with its present image.
- Failure of Corporate Websites
Article by Dr. Jakob Nielsen, noted Website usability researcher.
- IBM Home Page Reader
Spoken Internet browsing software for the blind or visually impaired.
- W3C Web Accessibility Initiative
Links to information about making more accessible Web pages for the disabled.
- Alice's Antiques of SoHo
Online store specializing in antique European and American iron beds.
- Intel
One of the worlds's largest manufacturers of computer processor chips.
- VitaminShoppe.com
Major vitamin and health food Web site.
- T. Rowe Price
Web site design based on function rather than visual appeal.
- Eastman Kodak
Web site redesign in response to user feedback.
- Maytag
Redesign of their Web site based on user needs and feedback.
- Webby Awards
Awards given to some of the best Web sites on the Web today.
- Spinfrenzy.com Mud Brick Awards
The Spinfrenzy.com site no longer works correctly. Skip the steps on page 2.20 of your text.

- Waterford Crystal
Major Crystal manufacturer.
- Cluetrain Manifesto
Web site with the main point that large firms must acknowledge and use the Web's capability for meaningful two-way communications.
- CDnow
Online seller of music CDs.
- Reel.com
Online seller of movies.
- yesmail.com
Permission marketing e-mail services.
- Procter & Gamble
Major manufacturer of food, beverages, healthcare products, laundry and cleaning supplies, and paper goods.
- B & D Gourmet Coffee
Coffee company offering affiliate programs.
- eToys
Toy company offering affiliate programs.
- Proflowers.com
Flower ordering service offering affiliate programs.
- Della Weddings
Wedding registry that connects to many local and national department and gift stores.
- Art.com
Poster art and framing company.
- Cars.com
Themed-portal site displaying ads for new and used cars, financing, leasing, and other car-related products and services.
- Network Solutions
Domain name registry and related services.
- BetterWhois.com
Domain search and registry covering the shared domain registry.

- Case Problem 1: Smash Hits Recording Studio
- Unique Recording Studios
- DogHouse Recording & Production
- Case Problem 2: Charitable Organizations
- American Red Cross
- California Voter Foundation
- Union of Concerned Scientists
- Case Problem 3: Sears.com
- Sears.com
- Case Problem 4: Technology-Enabled Customer Relationship Management at Crutchfield
- Crutchfield


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