Support

Customer Support

Hours of Operation:
Monday - Friday: 8:00 am ET - 6:00 pm ET

• Helpful answers to Frequently Asked Questions are organized according to topic and updated regularly.
• Contact Us if you require assistance that is not addressed by our On-line Services.

Technical Support

Hours of Operation:
Support via phone (1 800 648-7450)
Monday – Thursday: 8:30 am – midnight ET
Friday: 8:30 am – 6:30 pm ET
Sunday: 4:00 pm – midnight ET

Support via email (tech.support@course.com)
24 hours, 7 days a week!

• Use keywords to search our Knowledge Base for answers to your questions.
• Send your technical support question directly to our support staff and receive a timely response.
• Review frequently asked questions on SAM 2003 or SAM XP.